Case-Mate

Case-Mate

One of the world's leading smartphone accessory brands, Case-Mate is on a mission to develop top-of-the-line cases for the latest phones. The company was established in 2006 and now sells its smartphone covers, screen protectors, watch bands, rings, and other products in more than 70 countries around the globe. Boasting a variety of collections and loads of fabulous styles, Case-Mate's design team puts an emphasis on functional design, durable yet flexible materials, and a cutting-edge look to their products.

Case-Mate Money-Saving Tips

Smart shopping can mean great savings at Case-Mate.

  • Take advantage of the great deals featured in Case-Mate's Sale section.
  • Receive 20% off your first order at Case-Mate.com.
  • Opt for Free Shipping via the USPS.

Case-Mate's Shipping Policy

Case-Mate values every customer and every order. The company works hard to process orders quickly and efficiently.

  • Case-Mate offers a FREE shipping option to domestic US locations.
  • For international orders, peruse Case-Mate's list of international shipping destinations. If your destination isn't listed, contact a Case-Mate service representative at support.case-mate.com.
  • Orders placed before 2pm. EST on Monday - Friday are typically shipped the same day.
  • During high-volume seasons, orders generally ship within 24 hours.
  • Customers who opt for Domestic Free Shipping can expect their order to arrive within 3-7 business days after payment has cleared. Expedited service is available for a fee. International delivery times vary based on location.
  • Case-Mate can ship to P.O. Boxes using Free Standard Service. Express shipping is not available for shipment to P.O. Boxes.
  • Tracking is available once an order ships. Case-Mate provides tracking links via email after an order is confirmed.

Case-Mate's Return Policy

Case-Mate prides itself on its straightforward, customer-friendly return policy.

  • If you are not completely satisfied with your purchase, you may return your item or items to Case-Mate. We will gladly honor your request for a refund within thirty days of the original shipping date.
  • Please include all original packaging, parts, and informational materials when you return any item or items to Case-Mate.
  • Feel free to exchange your Case-Mate item, or receive a full refund. Case-Mate regrets that it cannot return the fee for your original shipment.
  • To process a return, contact a customer service agent at Case-Mate. When you make your return request, the agent will issue you an item reference number.
  • You can expect your refund to be handled within three business days, but it may take up to a week for your refunded money to appear in your account.